Note : You can contact technical support at 1-844-594-6063 – 24/7 Available.
There are many reasons for data damage but these are the main ones:-
- Error messages when opening and working in company file
- Company file is running very slow
- Converting the data from company file
- Amounts on the Balance Sheet do not match amounts on the specialty reports (A/R, A/P, Inventory, etc.).
- Reports do not show all accounts
- Deleted memorized reports still showing on the list
- Cannot edit or save a transaction
- Names are missing from lists
Solutions:-
- The first step should be to check why you think that the file is damaged.
- If there is affected company file which is less than 24 hours old, restore that file to a different location
- If there is no backup of company file, make one.
- Verify the data and If the error b-check failed comes up then it means there is damage in the file and it needs to be rebuild
- When rebuilding the data (message will appear when you verify in end).
- Press Command+1. Record the file size, transactions, targets, and links before and after rebuild process
- The file will become smaller, as Rebuild generally removes the unwanted parts of the file.
- Before checking any reports, sort the Names, Chart of Accounts, Items, Classes, and Memorized Transaction lists
- Run verify again because it can find the problems that Rebuild did not repair.
- Open Hard drive> User> Library> Logs> QuickBooks.log.
- If there is a damaged transaction, delete and re-enter the transaction
- Use Custom Transaction Detail report and Sort by Type.
- Look for file called not specified or transaction. if you find any delete and re-enter
- Make sure you have a backup then delete memorized transactions and reports
- Run these :
- UN-categorized Expense: Run Quick Report on the Expense account.
- Rebuild will usually show out-of-balance transactions in this account as a way to “balance” the transaction.
- Look for transactions other than voided checks
- UN-categorized Expense: Run Quick Report on the Expense account.
In case still you face any problems after performing these guidance then call our experts at 1-844-594-6063, 24/7 support
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